— Frequently Asked
Questions
Below you will find a list of answers to the most commonly asked questions we receive from guests.
This is the heading
Sorry, we do not allow pets in any of our accommodation.
Yes, we include electricity in the cost of your stay.
Check-in is available from 3pm on the day of your arrival.
We ask that you vacate the property by 10.30am on your date of departure.
You will be sent an email with instructions for your property key-safe before your arrival.
We are located just off the main A82 Glencoe to Fort William road at Inchree, approximately 15 minutes drive from Glencoe to the South and Fort William to the north. The Shack & Pods are signposted at the entrance.
A damage deposit of GBP 200 may be required for bookings in The Shack. The property charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
The simplest and easiest way to book in online through our website by clicking the BOOK link.
A payment link will be sent to you when your booking is confirmed for you to settle by debit or credit card. Your booking will only be guaranteed when payment has been received.
Bookings made directly with us through this website, by phone or by email may cancel up until 21 days before arrival. Moneys paid will be refunded in full, less a £20 administration charge.
Cancellations within 21 days of arrival will be charged in full, therefore we recommend you purchase adequate holiday cancellation & curtailment insurance.
If you have booked The Shack or one of our Pods through an Agent or 3rd Party, please refer to your booking details for terms of cancellation as they may differ from our own.
You will always receive our best terms and prices when you book direct.
You may amend your booking arrival dates, subject to availability, up until 14 days before arrival.
Amendments within 14 days of arrival are not permitted.
Our Pod was great for our short break. We ate out locally each night and sat on the decking each evening. So relaxing.
Heather Lorimer
Beautiful house with everything you need.
Tracy Corbett
In beautiful settings, well equipped holiday home. Spacious, clean and first class accommodation. Good for families. Would go again.
Rosalind Wells